Corporate Technologies Solutions

Technology Feature of the Month:
Unified Messaging Made Easy
By: Milton Moore
It just got easier to get your voicemail in email. Microsoft’s newest version of Exchange supports native Unified Messaging. Unified Messaging is the ability to get your voice messages in your inbox. Another feature of Exchange 2007 is support for Speech Recognition. This allows you to navigate around in your voicemail box using spoken commands. Exchange server can also perform the Auto Attendant feature for dial-by-name and dial-by-extension options.

Unified messaging has been one of the main drivers of Unified Communications. Unified Communications (UC) is the capability of tying voice, video, presence and collaboration onto one common platform which is easy to use. The major benefits of UC are the cost savings and productivity gains. Unified Communications has become a very hot topic across organizations large and small.

Cisco Unified Communications Manager is one of the most popular IP phone systems available. Cisco UCM is very robust and has a lot of great features. One of the protocols that Cisco UCM supports is Session Initiation protocol (SIP). SIP is a standards based signaling protocol that many vendors support for interoperability between phones and other devices. Using SIP, it is possible to link Cisco’s Communications Manager directly to Exchange for voicemail.

If your phone system is more than 5 years old, consider Unified Communications. To discuss upgrading to Unified Communications, click here or call us today.

Consider the benefits Technology Advantage™
Are you a small to medium sized business who is struggling to keep up with your technology needs? Or maybe you are thinking about adding another I.T. person to your team. Before you do, consider the benefits of Technology Advantage™. Corporate Technologies' Technology Advantage program is a unique service that includes the full functionality of a Fortune 500 IT Department at a fraction of the cost.

Why consider the Technology Advantage™ Program?
•	Your IT expenditures are predictable – no surprises.
•	Affordable - Corporate Technologies offers a low, flexible monthly fee
•	Customizable – you choose which desktops, servers and network devices you want covered.
•	Unlimited Help Desk support - 80% of IT issues can be resolved over the phone, reducing the need for costly onsite visits.
•	24/7 monitoring through the onsite management server - notifies in real time when any issues occur or will occur on your network.
•	Proactive support - Corporate Technologies can help you plan, forecast, and budget your IT needs

Corporate Technologies’ monitoring, help desk and onsite tech time can alleviate the headaches and downtime that can result from technology issues. By proactively resolving issues before they occur, you can focus on your business needs. For more information on Technology Advantage, view our podcast or contact us today.

New Symantec Backup Exec™ 12 and
Backup Exec System Recovery 8
Microsoft® Windows® is the primary operating system for many businesses. And today 1.5 million businesses turn to Symantec Backup Exec™ to solve their Windows backup and recovery needs. With the latest Backup Exec™ family release, Symantec continues to be the Windows data and system protection solution of choice offering new benefits for customers around the world.

New Symantec Backup Exec 12 and Symantec Backup Exec™ System Recovery 8 maintain and enhance the market-leading credentials of these key Symantec products. Now you can optimize your latest Windows environment with Microsoft certified backup and recovery solutions for Windows Server 2008. Plus the latest Symantec Backup Exec 12 release also delivers remote agent support for Microsoft Core Server 2008 and innovative patent pending Granular Recovery Technology (GRT) for Exchange, SharePoint and Active Directory. GRT provides you with the flexibility to restore individual Exchange Messages, Folders and Mailboxes eliminating time-consuming Exchange mailbox backup. It also restores SharePoint Server documents and Active Directory users and properties – quickly and easily, saving you recovery time and storage resources.

For more information on the latest Symantec products, click here or contact your Corporate Technologies Account Manager.