Cisco Case Study: Small college uses wireless network, VoIP phones to continue changing lives
Situation
Lake Region State College is a two-year community college serving approximately 1,700 students in Devils Lake, Grand Forks Air Force Base, online and through other
delivery methods. Moving to a campus-wide wireless network was something that had
been on the mind of Lake Region State College CIO Toofawn Simhai for
some time. But concerns about speed and security, as well as sparse use
of laptops by students, kept it from becoming an urgent project.
That changed in the spring of 2009, when the confluence of several
events – including the proven stability of the 802.11n-standard – created
an opportunity to not only add wireless capabilities but also set the school at the forefront of technology in North Dakota higher education.
“Going wireless wasn’t something we had to do, so I wanted to wait
until we could do it right,” Simhai says. “In 2009, the quality of service
was there, the security and encryption were there, and the cost came down considerably.”
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Results
Find out how what Cisco solution was used and how it has made a difference for Lake Region State College. Click the button to the right for the full case study. |
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 Why Wouldn’t You Outsource Your
I.T. Helpdesk?
by Sean Desvousges, Sales Manager
Corporate Technologie's Minneapolis office
Most IT Directors, CIOs, and business owners arrange their IT function like this: 1) the CIO does long-range planning, overall management, and project design; 2) the network admin manages the network; and 3) the helpdesk handles printing, email, and passwords, etc. issues. The former tasks are high-level and business-specific. The latter tasks tend to be routine, and time consuming.
The HELPDESK PROBLEM in most medium-sized businesses is 1) demand for helpdesk help is unpredictable sometimes half the company needs help at the same time, while at other times there’s insufficient work for a full-time employee. 2) Involving the CIO or network admin in helpdesk work is an inefficient use of valuable resources.
The obvious answer is to outsource your helpdesk function to a reliable, cost-effective third party, thoroughly versed in common user issues. A large helpdesk provider has many helpdesk technicians with considering depth and breadth of expertise. Economies of scale mean they have the resources to train in many areas, offer backup support among technicians, and be more up-to-date. Unlike having a few in-house helpdesk employees, a large helpdesk provider will never be out sick, go on vacation, or be overwhelmed by high call volumes. Nor will losing an employee through normal turnover be catastrophic. An outsourced helpdesk is the right answer for many progressive CIOs.
For more information Corporate Technologies' Help Desk services, click here or call your Account Manager.
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Cut Storage Infrastructure costs up to 25%
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Did you know? Customers who have implemented an IBM® System Storage® solution SAN Volume Controller have seen utilization improvements of up to 30%, as high as 20% reductions in future growth requirements, doubling of storage administrator productivity and a practical elimination of storage related downtime.
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With IBM System Storage solutions, you can: |
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Manage multiple physical resources as fewer virtual resources |
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Assess the best way to cut costs and provide you the best of virtualization without the pitfalls |
Virtualization allows for the optimization and management of your IT infrastructure by consolidating resources, increasing server utilization, improving performance, strengthening security & minimizing system downtime. If you are considering such an investment, Corporate Technologies will determine whether or not it will align with your operational and financial objectives.
Discover how IBM System Storage solutions from Corporate Technologies can help your enterprise. Find out what Virtualization options Corporate Technologies can offer your business. Click Here to learn more about our programs and services.
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Protect - Online Backup Solutions Webinar
Thursday, May 6, 2010 11:30am – 12:15pm Eastern Time
Corporate Technologies will be hosting an informational webinar to share with you the latest in online backup. Protect is a unique alternative to traditional backup methods, replacing conventional tape based systems with a fully automated online solution. It provides centralized and automated backups of PCs, file servers and application/database servers with secure offsite storage and immediate online restoration.
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2nd Annual North Dakota IT Symposium
Co-Hosted by: Information Technology Council of North Dakota & The Fargo CIO Exchange
Wednesday, May 12, 2010 8:00am – 5:30pm Central Time
Hilton Garden Inn, Fargo, ND
Join Corporate Technologies at the event - to register and for additional details on the May 12th North Dakota IT Symposium, go to http://www.efmevents.com/symposium/northdakota.
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Lean I.T. - Managed Services Webinar
Thursday, June 3, 2010 12:00pm – 12:30pm Eastern Time
What if... |
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You could have unlimited access to a technology help desk, staffed by certified engineers. |
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You had a team of onsite engineers were at your disposal for setting up new users, or fixing system or network issues. |
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Your network was being monitored, maintained and updated while you slept. |
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You received more and paid less than you are for your IT support today |
Enough with the ”What If’s”— Learn how it can be done! This 30-minute webinar will demystify technology support and provide a clear vision how lean businesses are managing and maintaining their technology while focusing on growing their businesses.
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Corporate
Technologies, LLC
Toll Free (866) 363-4628
2000 44th Street SW, Suite 100, Fargo, ND 58103 P. (701) 893-4000
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(973) 830-2401
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www.gocorptech.com |
