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| Do you really need new PCs or would a memory upgrade suffice? |
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Technology Advantage
Help Desk Connect |
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| CPR
Learning Center Specials |
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| Upcoming Events: |
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ITMA April Monthly Meeting
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Lean I.T. - Manage Services Webinar |
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Tech Talk Series:
Storage Configuration
Best
Practices for SharePoint |
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Protect - Online Backup Solution Webinar |
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Phone
Numbers:
Grand Rapids:
616.575.8500
Kalamazoo:
269.375.9094
www.cprgr.com
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Do you really need new PCs or would a memory upgrade suffice?
Are your employees complaining of a slow PCs, applications failing, or the constant need to reboot? Are you ready to move forward with purchasing new machines? Are you sure you really need new?
Recently Corporate Technologies has helped two clients save thousands of dollars by simply adding memory to their computers versus purchasing new machines. This can lengthen the life and quality of your equipment by a couple of years and save you money.
Both clients are part of Corporate Technologies managed services program - Technology Advantage®. As part of this service Corporate Technologies provides monthly Executive Summary Reports and a quarterly business review. The Executive Summary report recaps information like; help desk calls, onsite visits, device summary, alerts, asset lists and device details. This detailed report may look like gibberish to the untrained eye, but it is a window into your server and desktop environment. The Executive Summary Report is used to help you make educated decisions in regards to your businesses IT infrastructure. 
Using these reports, your Account Manager will review your environment and make recommendations based on information such as: memory available, average CPU utilization and processor time and hard drive space.
Before signing off on your next hardware purchase, it would be beneficial to speak with a Technology Advantage representative. Consider having Corporate Technologies focus on your technology, so you can focus on what you do well – running your business. |
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Technology Advantage Help Desk Connect
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As a busy professional, your days can be inundated with a number of technology issues from email access, spyware removal, to printer problems, and VPN connectivity. Having access to a Help Desk resource that assists you with daily technology issues that arise will free you up to focus on your business initiatives.
Technology Advantage® Help Desk Connect provides IT support for your company’s workstations, desktops and laptops. It is a simple and cost effective solution to assist the busy professional in supporting their end users. For $19.00 a month each workstation covered has access to the quickest solution for resolving daily IT issues. In addition, you will receive a monthly report from our monitoring application which provides information on installed hardware, applications and identifies security risks which may be affecting overall performance.
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Help Desk Connect covers the majority of IT problems that bring employees to a standstill, including email, virus/spyware, printers, file access, add/remove users, and application issues.
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| Benefits of the Help Desk Connect Plan: |
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Majority of IT problems can be fixed remotely |
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Unlimited Tier 1 Help Desk calls |
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No contract – pay by the workstation month to month |
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Monthly report showing utilization and security risk report for applications |
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It's simple and affordable - only $19/mo. per workstation |
For more information on the new Help Desk Connect plan, click
here or call your Account Manager for more details.
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Special Training Offers
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New First Look Clinics
CPR is offering a Free Clinic for Exchange Server 2010. Below is a brief description of the topics we will cover. Dates will be determined once we know how many customers would like to attend.
10133B - First Look: What’s New in Microsoft Exchange Server 2010
This clinic describes some of the significant enhancements provided in Exchange Server 2010. It provides an overall description of the most important design priorities for Exchange 2010, additional details on the enhancements that the users and administrators will experience. This clinic also provides an overview of the process for upgrading from previous versions of Exchange Server to Exchange Server 2010.
If you are interested in attending or would like more information, email Karen Forester or call her at (616)464-9757.
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ITMA April Meeting - Microsoft 2010: Beyond the Product Roadmap
Thursday, April 15, 2010 8:00am – 12:00pm
Location: CPR's offices, Grand Rapids, MI
With the release of Exchange 2010 and the soon to be release of Microsoft Office and SharePoint 2010, ITMA has invited Microsoft to present on key features and changes. Hear how the new communication and collaboration features will enhance the productivity of your people and your business. See demos of business intelligence features and co-authoring tools in Word, PowerPoint, Excel, OneNote and Office Web Applications. Review changes in Outlook and Exchange 2010 that allow you to easily organize and manage information overload. Understand how changes in the Microsoft Office System and Cloud services can enable your organization to work together in real time, use multimedia to express ideas and allow your business the freedom to work virtually anywhere with IT flexibility and control. In addition, Microsoft will highlight how to prepare your organization for these changes.
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The ITMA Steering Committee has asked Microsoft
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Changes in Microsoft Office 2010 |
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Changes in the desktop |
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Changes in the server |
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Microsoft’s cloud computing capabilities and vision |
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Co-existence with current/existing Microsoft products |
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How it will impact us? |
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Why upgrade? |
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How to gain buy-in from end users and decision makers |
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Lean I.T. - Managed Services Webinar
Tuesday, April 27, 201012:00pm – 12:30pm Eastern Time
What if... |
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You could have unlimited access to a technology help desk, staffed by certified engineers. |
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You had a team of onsite engineers were at your disposal for setting up new users, or fixing system or network issues. |
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Your network was being monitored, maintained and updated while you slept. |
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You received more and paid less than you are for your IT support today |
Enough with the ”What If’s”— Learn how it can be done! This 30-minute webinar will demystify technology support and provide a clear vision how lean businesses are managing and maintaining their technology while focusing on growing their businesses.
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2010 Tech Talk Series: Storage Configuration Best Practices for SharePoint
Tuesday, May 4, 2010 11:30am – 1:00pm
Location: CPR's offices, Grand Rapids, MI
If you are implementing a SharePoint solution you will not want to miss this session! We will elaborate on the top 5 storage configuration best practices for SharePoint, including disk sizing/configuration, externalizing BLOB storage, common maintenance tasks and performance tuning. Burzin Patel, an Architect from StorSimple will present details about the dedicated SharePoint storage appliance StorSimple is building and how that helps addresses all the common storage challenges.
Who should attend: SharePoint and SQL Administrators
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Protect - Online Backup Solutions Webinar
Thursday, May 6, 2010 11:30am – 12:15pm Eastern Time
Corporate Technologies will be hosting an informational webinar to share with you the latest in online backup. Protect is a unique alternative to traditional backup methods, replacing conventional tape based systems with a fully automated online solution. It provides centralized and automated backups of PCs, file servers and application/database servers with secure offsite storage and immediate online restoration.
This webinar will review: |
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Why online backup? |
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An architectural overview of Protect |
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Tools available for a backup and archiving strategy |
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Implementation process for Protect |
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