Tier 2 Engineer

Tier 2 Engineer’s scope of responsibilities includes installation and troubleshooting networks for business customers.  The company provides free training for all work required but applicants should have experience with some but not all of the following issues:

Experience in

• AD and DNS issues/changes
• Barracuda appliances
• Switching and routing experience with business class network devices
• Install/troubleshoot business class server antivirus and backup solutions
• Install and troubleshoot 3^rd party applications
• Office 365 installation/migration
• Troubleshoot down network and/ or services
• Install/troubleshoot Wireless Networks
• Virtual server maintenance
• Server installation/migration

Aspects of Performance

• Possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise.
• Ability to design workable solutions to problems in a timely manner
• Writes and speaks clearly and concisely
• High level of focus and professionalism

Qualifications

2-4 years of field experience with PC troubleshooting and basic network issues.  1-2 years of field experience related to network issues, third-party application troubleshooting, and implementation of network and server equipment.

Salary

Pay will be based upon experience and certifications but ranges from $18.50-$25.50/hour

 Must be able to transport self to various customer locations. Customers are generally located within an hour radius of the office location.