When looking back over the past year, it’s obvious that remote work played a significant role in continuing business operations. Many companies were quick to adopt a full or hybrid remote work model as a result of the pandemic. In turn, this caused an increased demand for IT services to resolve the countless emerging issues, and ensure business continuity. IT service providers who want to expand their business and compete in the growing market in 2021 must first recognize their appeal to small and midsized businesses (SMBs). SMBs benefit from managed services in four ways: cybersecurity, cost-cutting services, access to the latest technology, and the right talent to resolve their concerns.
Cybersecurity continues to be a top priority
With the sudden shift to remote work and the increasing threat of cybercrime, one major challenge for SMBs is their ability to protect their clients from cybercriminals. In a recent study conducted by the Ponemon Institute, phishing attacks and ransomware attacks were identified among the most compromising risks. Additionally, this report showed that 66% of SMBs around the world faced a cyberattack within the previous year.
MSPs and ROI
Even though many SMBs were forced to reduce their IT staff, business leaders continued to value the knowledge and services of cybersecurity specialists, business continuity, and other technological tasks that were beyond the reach of other employees. MSPs allow SMBs to budget monthly IT costs that meet their needs while avoiding the absence of skilled professionals. Additionally, since MSPs are available to assist with IT facilities, SMBs’ workers no longer have to worry about performing software upgrades or investigating hardware problems. This frees up time for employees, resulting in higher productivity and customer satisfaction.
The latest technology
MSPs are no strangers to adopting technology that allows them to operate from anywhere. MSPs have a greater understanding of cloud storage, backup and disaster recovery solutions, and remote monitoring and management software since they are equipped with the most up-to-date technology.
Having an array of modern technology and solutions capable of ensuring uptime and profitability, MSPs can rapidly and efficiently troubleshoot issues while avoiding future problems. Outsourcing MSPs allows SMBs to call on experts to help them understand and navigate advancing technologies. This enables them to concentrate on their own business goals and scalability.
The right talent
SMBs are already busy with the daily obligations of running a business, from keeping track of finances to meeting consumer needs. Network connections, IT environment maintenance, setting up a VPN for remote staff, and other typical IT operations are additional stressors that MSPs can help alleviate. MSPs have talented personnel on hand to assist SMBs who may not know where to start when it comes to troubleshooting. In short, by partnering with an MSP, SMBs can delegate IT services to experts while concentrating on their core business model.
Corporate Technologies is an MSP that is here to provide your business will all of this. With a personnel full of expertise, we have been able to provide SMBs with up-to-date technology, backup/disaster recovery solutions, and more for over 35 years. Working from home or from the office, we have solutions for you.